Most companies will have heard of the quality management system, and of certifications provided by recognized bodies for companies that meet the quality control of these systems. Of course, whilst most are aware of the term somewhat ambiguously, it is normal for most individuals not to be exactly aware of its intricacies. To remedy this point, most of the companies that provide certifications often hold seminars and workshops to raise awareness of QMS, as well as to train future auditors for the job. Most of the courses you can find on QMS fall largely under the following three categories:

  • Lead auditor training course – the lengthiest of all QMS courses, the lead auditor training serves to train potential external auditors. External auditors are those who work either as freelancers, or under the aforementioned recognized bodies, to provide audits for companies. They are, thus, independent auditors. The job of an independent auditor is very important and requires specialized training, so more often than not, most auditors have a background training when applying for these courses. The course per se is often at least five days long. It features the understanding of various international standards such as the ISO 9001 and 14001, as well as roleplaying to better accustom trainees to the job. At the end of the course, an examination is held, and those who pass the rigorous test are often employed by the testing body as auditors. Only auditors who pass these courses can introduce themselves as ‘lead auditors’.
  • Internal auditor course – internal auditors, conversely, are those auditors who are employed by a company on a permanent basis to work as auditors only for the said company. The internal auditors are generally less elaborate quality assurance consultants about their work than the external auditors are; they cannot provide certifications of standards, but rather help the company to maintain the quality controls on an ongoing basis. The ISO 9001 courses for internal auditors is therefore briefer and less demanding: it is around three days, and features no end examination.
  • Awareness courses – finally, the last type of course is the awareness course. This basically attempts to raise the awareness of individuals iso 14001 Brisbane at Southpac International Group– not auditors per se – on the adoption and importance of QMS. They are often found in the format of online courses, and are quite brief. In fact, most companies often feature one or two-day workshops which explain the basics of the quality management system to all its employees. The purpose of these is not to train auditors – as the two courses above did – but to make sure employees are aware of QMS.